Auto claims
What to know about filing an auto claim
Why file and manage your auto claims online?
File 24/7
You can file your auto claim online at any time.
Fast and convenient
File online or through our mobile app.
Track at your convenience
Log in to track and manage your claim, whenever you like.
What to expect once you file your auto claim
File your auto claim through the Safeco mobile app
Auto claims customer resources
1Optional coverage. Roadside Assistance package includes towing to a qualified facility or location within 15 miles, delivery of fuel or fluid (costs of these items not included), and changing of flat tires only with Safeco's insured's inflated spare. May vary by state.
2Guaranteed Repair Network not available in Rhode Island or Massachusetts. In these states we offer you our Superior Service Program (SSP), which is similar to the Guaranteed Repair Network. However, the estimate is completed by a Safeco Insurance appraiser. For more information, speak with your Safeco Insurance Claims Representative.